Evoko Room Manager System Administrators Guide Manual de usuario

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Indice de contenidos

Pagina 1 - Guide and Manual

1Evoko Room ManagerSystem Administrator’sGuide and Manual

Pagina 2 - 1. Contents

Ver 8.0 – 2014-03-31105.2 Create Room Accounts in Mailbox ServerThe Evoko Room Manager is designed to work with standard user accounts.N.B.! You need

Pagina 3

Ver 8.0 – 2014-03-3111STEP 1: GO TO THE "TOOLS" MENU AND CLICK ON "OPTIONS"

Pagina 4

Ver 8.0 – 2014-03-3112STEP 2: GO TO THE FIRST TAB, “PREFERENCES”, AND CLICK ON THE “CALENDAR OPTIONS BUTTON

Pagina 5

Ver 8.0 – 2014-03-3113STEP 3: CLICK ON "RESOURCE SCHEDULING"

Pagina 6 - 3. User Guide

Ver 8.0 – 2014-03-3114STEP 4: CLICK THE BOX LABELLED "AUTOMATICALLY ACCEPT MEETING REQUESTS AND PROCESSCANCELLATIONS" AND CHECK THE BOX LABE

Pagina 7

Ver 8.0 – 2014-03-31155.6 TestTest the account to make sure it is working properly. It is recommended that you log in asa normal user and try to book

Pagina 8

Ver 8.0 – 2014-03-31165.8 Configure Settings in the Evoko Control PanelSelect the Evoko Room Manager on the device selection page.Now the Evoko Room M

Pagina 9

Ver 8.0 – 2014-03-3117Server choiceFirst of all you need to select your server. Exchange 2003 and 2007 (WebDAV) is onlyavailable without support forEV

Pagina 10 - 5.3 Account definitions

Ver 8.0 – 2014-03-3118N.B.! Please note that this address could be both an internal (.local) address or an externaladdress. The configuration should r

Pagina 11 - Ver 8.0 – 2014-03-31

Ver 8.0 – 2014-03-3119N.B.! Depending on the environment you may have to enter username with or withoutdomain name. Often this is the same information

Pagina 12

Ver 8.0 – 2014-03-3121. Contents1. Contents ...

Pagina 13

Ver 8.0 – 2014-03-3120Evoko language: The Evoko Room Manager has different languages pre-installed. Pleasechoose which of the languages in the list yo

Pagina 14

Ver 8.0 – 2014-03-3121Admin credentialsIn this tab you enter all resource admin accounts at a central place and then in thedashboard you can point eac

Pagina 15 - 5.6 Test

Ver 8.0 – 2014-03-3122You add groups by using the “Add group” button.N.B.! Groups make administration of many rooms easier, but please note that Evoko

Pagina 16

Ver 8.0 – 2014-03-3123Mailbox owner: MS Exchange account for the conference room. Here normally you enterthe full email of the room [email protected]. I

Pagina 17

Ver 8.0 – 2014-03-3124Display organizer: Displays the meeting organizer on screenConfirm meeting: Requires meetings to be confirm on screen around the

Pagina 18

Ver 8.0 – 2014-03-3125To export the settings, click on the “Export to USB” tab in the Evoko Control Panel andfollow the instructions. All the files re

Pagina 19

Ver 8.0 – 2014-03-3126In order to upgrade the software, follow these instructions:1. First go to www.evoko.se/support and download the latest software

Pagina 20

Ver 8.0 – 2014-03-3127N.B.! Do not tamper with the operating system or any software in the Evoko RoomManager without first consulting an Evoko Room Ma

Pagina 21

Ver 8.0 – 2014-03-31286. For server Exchange 2007 EWS, 2010, 2013 and Office 3656.1 Installation and System Requirement6.1.1 ChecklistThe following pr

Pagina 22

Ver 8.0 – 2014-03-31296.2 Create Room Accounts in Mailbox ServerThe Evoko Room Manager is designed to work with both standard user accounts and thenew

Pagina 23

Ver 8.0 – 2014-03-3136.1.1. Checklist ...

Pagina 24

Ver 8.0 – 2014-03-31306.4 Create resource accountIt is very important that administrator rights and delegations are set properly when usinga resource

Pagina 25

Ver 8.0 – 2014-03-31316.5 Create standard user accountThe procedure for creating a room user is identical to creating a normal user in MSExchange. Wit

Pagina 26

Ver 8.0 – 2014-03-3132STEP 7: GO TO THE FIRST TAB, “PREFERENCES”, AND CLICK ON THE “CALENDAR OPTIONS BUTTON

Pagina 27

Ver 8.0 – 2014-03-3133STEP 8: CLICK ON "RESOURCE SCHEDULING"

Pagina 28

Ver 8.0 – 2014-03-3134STEP 9: CLICK THE BOX LABELLED "AUTOMATICALLY ACCEPT MEETING REQUESTS AND PROCESSCANCELLATIONS" AND CHECK THE BOX LABE

Pagina 29 - 6.3 Account definitions

Ver 8.0 – 2014-03-31356.7 TestTest the account to make sure it is working properly. It is recommended that you log in asa normal user and try to book

Pagina 30 - 6.4 Create resource account

Ver 8.0 – 2014-03-31366.9 Configure Settings in the Evoko Control PanelSelect the Evoko Room Manager on the device selection page.Now the Evoko Room M

Pagina 31

Ver 8.0 – 2014-03-3137Server choiceFirst of all you need to select your server. Exchange 2007 (EWS), 2010, 2013 and Office365 have both the option to

Pagina 32

Ver 8.0 – 2014-03-3138AutodiscoverIn Office 365, you can use Autodiscover to find settings, in case of Exchange 2007, 2010and 2013 you can also use Au

Pagina 33

Ver 8.0 – 2014-03-3139N.B.! Please note that this address could be both an internal (.local) address or an externaladdress. The configuration should r

Pagina 34

Ver 8.0 – 2014-03-3147.4. Create standard user account ...

Pagina 35 - 6.7 Test

Ver 8.0 – 2014-03-3140Test account on this serverN.B.! To avoid installation issues it is recommended to do this test during configuration.However, pl

Pagina 36

Ver 8.0 – 2014-03-3141dropdown next to the logged on user name and then enter the name of the resourcemailbox in the Open Other Mailbox feature. Then

Pagina 37

Ver 8.0 – 2014-03-3142System propertiesTime format: Select 12 or 24 hour clock. Default is 12. Evoko Room Manager will displaytime as per the selected

Pagina 38

Ver 8.0 – 2014-03-3143sure you keep your PIN code in a safe place as it is not possible to login to sys admin orfacility manager levels without this P

Pagina 39

Ver 8.0 – 2014-03-3144Evoko Room ManagerEVOspecific configuration:Remote manager user: This account must be a NEW fully working useraccount in the sam

Pagina 40

Ver 8.0 – 2014-03-3145Facility manager PIN code: Enter a 4-digit code for the Facility Manager Area of theEvoko Room Manager application. The code can

Pagina 41

Ver 8.0 – 2014-03-3146Dashboard gives a quick look of all the groups and rooms in the Evoko Control Panel.These groups and rooms will be available to

Pagina 42

Ver 8.0 – 2014-03-3147N.B.! Once the Room addition process in Step by Step is completed, you can always editthe same in Dashboard view.When you are co

Pagina 43

Ver 8.0 – 2014-03-3148Book meeting: Enable instant booking on screenEnd meeting: Enable end meeting function on screenReport issue: Enable equipment i

Pagina 44

Ver 8.0 – 2014-03-3149password protection, no other security software and no auto-run programs saved on theUSB stick.N.B.! Please make sure that your

Pagina 45

Ver 8.0 – 2014-03-315Copyright © 2012-2014 Evoko Unlimited ABThis document and any associated files are for the sole use of the intended recipient(s)a

Pagina 46

Ver 8.0 – 2014-03-31506.10 Install or upgrade your Evoko Room Manager6.10.1 First installationIf this is a first time installation has to be done manu

Pagina 47

Ver 8.0 – 2014-03-31516.10.3 Add a new Evoko Room Manager to an old installationAfter adding a new Evoko Room Manager to an old installation and in or

Pagina 48

Ver 8.0 – 2014-03-31526.11 Evoko Room ManagerEVOFunctionalityFor theEVOsupported platforms we provide a few additional features that will improvethe e

Pagina 49

Ver 8.0 – 2014-03-31537. For Google Apps for business7.1 Installation and System Requirement7.1.1 ChecklistThe following prerequisites must be met in

Pagina 50

Ver 8.0 – 2014-03-31547.2 Create Room Accounts in Mailbox ServerThe Evoko Room Manager is designed to work with both standard user accounts and thenew

Pagina 51

Ver 8.0 – 2014-03-31557.5 Create resource accountIt is very important that administrator rights and delegations are set properly when usinga resource

Pagina 52 - Functionality

Ver 8.0 – 2014-03-3156N.B.! For more details on how to set up resources, resource administrators, configuringcalendars etc. please consult the latest

Pagina 53

Ver 8.0 – 2014-03-3157problems testing Google accounts – you can log in using web browser and confirm ifGoogle server needs some special or captcha im

Pagina 54 - 7.3 Account definitions

Ver 8.0 – 2014-03-31587.8.1 Using the Evoko Control Panel from a previous installationIf you have installed a previous version of the Evoko Control Pa

Pagina 55 - 7.5 Create resource account

Ver 8.0 – 2014-03-3159Go to the next step by clicking the ”Continue to connectivity settings”-button.Connectivity settingsFor Google Apps for Business

Pagina 56 - 7.6 Test

Ver 8.0 – 2014-03-3162. Read this first! Introduction to this GuideThis document describes the installation process for the Evoko Room Manager andcont

Pagina 57

Ver 8.0 – 2014-03-3160Test SendOnBehalf: Resource administrator need to be granted “SendOnBehalf” rights forall resources. This function provides an e

Pagina 58

Ver 8.0 – 2014-03-3161System propertiesTime format: Select 12 or 24 hour clock. Default is 12. Evoko Room Manager will displaytime as per the selected

Pagina 59

Ver 8.0 – 2014-03-3162Facility manager e-mail 1: Enter an email address of an account that will receivenotifications pertaining to issues with room eq

Pagina 60

Ver 8.0 – 2014-03-3163Dashboard screenDashboard gives a quick look of all the groups and rooms in the Evoko Control Panel.These groups and rooms will

Pagina 61

Ver 8.0 – 2014-03-3164It will guide you through the process step by step.N.B.! Once the Room addition process in Step by Step is completed, you can al

Pagina 62

Ver 8.0 – 2014-03-3165Test: Testing the room settings can verify the given parameters to prevent connectionerrors in the ERM.Seats: Enter the number o

Pagina 63

Ver 8.0 – 2014-03-3166Delete: When you want to delete a particular room in a group you can select deletebutton on the row of the particular room or el

Pagina 64

Ver 8.0 – 2014-03-31677.9 Install or upgrade your Evoko Room Manager7.9.1 First installationIf this is a first time installation has to be done manual

Pagina 65

Ver 8.0 – 2014-03-31687.9.3 Add a new Evoko Room Manager to an old installationAfter adding a new Evoko Room Manager to an old installation and in ord

Pagina 66

Ver 8.0 – 2014-03-31698. Evoko Room Manager FunctionalityBelow you will find a description of the three user types that can operate the Evoko RoomMana

Pagina 67

Ver 8.0 – 2014-03-317Please watch the short interactive User Guide at www.evoko.se/userguide to see how itworks! We recommend that you watch all of th

Pagina 68

Ver 8.0 – 2014-03-3170 Confirm the start of the meeting by touching the icon on the screen. If the start isnot confirmed the screen will return to gr

Pagina 69 - 8.1 Users

Ver 8.0 – 2014-03-31718.4 Facility ManagersThe Facility Manager’s role is defined being responsible for maintaining the equipment inthe conference roo

Pagina 70

Ver 8.0 – 2014-03-31723. If needed, it is possible to reboot the Evoko Room Manager. Press this button todo a soft reboot. This might take up to 30 se

Pagina 71 - 8.4 Facility Managers

Ver 8.0 – 2014-03-31733. This function displays the settings for the Evoko Room Manager in question.4. Whenever a new version of the Evoko Room Manage

Pagina 73 - 8.6 Lost connection

Ver 8.0 – 2014-03-3175www.evoko.seEN This guide provides an overview of Evoko Room Manager. Always refer to www.evoko.se/support forvalid instructions

Pagina 74

Ver 8.0 – 2014-03-3184. System Architecture OverviewWhat follows is a diagram showing the three main components in the system:1. Calendar client (like

Pagina 75

Ver 8.0 – 2014-03-3195. For server Exchange 2003 & 2007 WebDAV5.1 Installation and System Requirement5.1.1 ChecklistThe following prerequisites mu

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